Privacy Policy – SellShopee

Effective Date: 23 October 2025
Last Updated: 23 October 2025

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our app and related services.

1. Information We Collect

We collect only the information necessary to provide and improve our services.

Personal Information:

• Mobile number (for OTP verification and login)
• Name, shop name, and pincode (for B2B account creation)
• Profile photo (if uploaded by the user)
• Delivery address and order details

Device & Technical Information:

• Push notification token (via Firebase)

2. How We Use Your Information

We use your information to:

• Verify your identity through OTP-based login
• Enable e-commerce features (cart, orders, etc.)
• Send important order updates and notifications (via Firebase)
• Improve app performance and user experience
• Provide customer support and resolve issues

We do not use your personal data for advertising, analytics, or marketing purposes.

3. Data Sharing and Disclosure

We do not sell or rent user information. We only share limited data when necessary to:

• Deliver your orders (with courier and logistics partners)

4. Firebase and Third-Party Services

Our app uses Firebase Cloud Messaging (FCM) solely to deliver push notifications (e.g., order updates). Firebase may collect limited technical information, such as device tokens, to send messages securely.

We do not share any personal or sensitive user data with Firebase beyond what is required for notifications.

For more information, please refer to the Firebase Privacy Policy.

5. Permissions Used

Our app may request access to:

• Phone number: for OTP login verification
• Photos/Camera: if you choose to upload a profile photo
• Notifications: to receive order and account updates

You may deny or revoke these permissions anytime in your device settings.

6. Data Security

We use industry-standard security measures to protect your data, including:

• SSL encryption
• Secure data storage and transfer
• Access control and regular monitoring

7. Data Retention

We retain personal data only as long as necessary to:

• Maintain your account
• Fulfill orders and support transactions
• Comply with legal and regulatory requirements

You may request deletion of your account and data at any time.

8. Your Rights

You can:

• Access and review your personal data
• Request correction or deletion
• Withdraw consent (e.g., opt out of notifications)

To exercise these rights or for any privacy-related questions, please contact:

SellShopee Support
📩 support@sellshopee.com
📞 +91 7357577676